Quality
Discover unparalleled quality in the Independent Aftermarket with Corteco. As the independent aftermarket division of Freudenberg Sealing Technologies, we prioritize excellence in spare parts without compromise. Positioned closer to series development than most suppliers, the distinction between OEM quality and inferior alternatives becomes clear when visiting Freudenberg’s state-of-the-art testing facilities.
Benefit from our extensive experience and stringent standards inherited from automotive series development. With every Freudenberg production site equipped with direct testing capabilities and over 300 testing stations dedicated to oil seals, we boast the largest laboratory of its kind worldwide. Our rigorous testing ensures reliability over a service life of 300,000 km, replicating real-world conditions under controlled environments.
“Why compromise when you can rely on proven series technology that has been thoroughly tested? At Corteco, you will get a reliable product with uncompromising series quality,”
Christian Dickopf, Senior Vice President Corteco
From simulating mud exposure to testing with specific dust compositions tailored to global markets, no detail is overlooked in our commitment to quality assurance. Our expertise extends beyond seals, encompassing a comprehensive understanding of tribological systems, ensuring precise compatibility and longevity.
Partner with Corteco for premium spare parts that meet or exceed original manufacturer standards. Freudenberg Sealing Technologies rigorous testing protocols ensure satisfaction for repair shops, distributors, and end consumers alike. Experience peace of mind knowing that every product leaving our facilities upholds uncompromising series quality, safeguarding your vehicle’s performance and longevity.
Quality in Service
Experience unparalleled quality and operational efficiency with Corteco in the Independent Aftermarket. As a leader in the industry, we prioritize not only the quality of our products but also the seamless experience for our customers.
Through the largest B2B aftermarket platform, TecCom, we ensure smooth communication and transactions from order to invoice, underpinned by impeccable data quality. Our commitment to excellence was exemplified in our participation in the “Excellence Program” by TecAlliance in 2022.
Initially receiving a 3-star rating, we embarked on a journey of improvement, collaborating closely with our partners to refine our processes and better meet customer needs. The result? An impressive rating of 4.5 points, reflecting our dedication to continuous enhancement.
“The end result – increase in operational efficiency, quality, and customer satisfaction.”
Carsten Schwartau, Director Customer Care Corteco
However, our quest for excellence doesn’t end there. Carsten Schwartau, our Director of Customer Care, sets ambitious targets for us, aiming to achieve between 4.7 to 5 stars by 2024.
Our focus on refining data exchange processes and embracing digital transformation ensures a foundation for sustained success. With over 27,000 data records meticulously checked, we stand confident in delivering unparalleled service and documentation.
We take pride in our achievements and eagerly anticipate surpassing expectations as we persistently strive for excellence in data exchange and customer service. We extend our heartfelt gratitude to our dedicated team and loyal customers for their unwavering support and trust in Corteco.